What is a webinar?
Webinar is short for web-based seminar. Attending a webinar is like attending any seminar apart from the place where the event takes place. Instead of meeting in a conference room, we meet in a virtual conference room on the web. Unlike a webcast, a webinar allows two-way interaction between the presenter and attendees.

How does a webinar work?
Once you’ve registered for a webinar, you will receive a meeting invitation by email two business days before the scheduled webinar. This email invitation will include instructions for logging into the meeting and a phone number to call to add the audio portion of the meeting. The email invitation will also include a copy of the instructor’s PowerPoint presentation for the webinar, which you can print out prior to the webinar and use to take notes.

Are there any special system requirements for attending a webinar?
No, all you need is a phone and a computer with access to the web. We will provide you with a toll-free number and a web address. A small ActiveX or Java applet may be installed on your computer when you first join the webinar in order for the webinar software to work properly. Attendees with computer speakers and microphone may be able to get the audio portion of the webinar through their computer.

How long does it take to join a webinar?
Joining a meeting does not take long, although the time it takes depends on the speed of your internet connection and whether or not your computer already has the ActiveX or Java controls necessary to run the meeting. We recommend that all attendees log into the webinar 30 minutes prior to the scheduled start time. Once you’ve logged in, you can minimize the webinar meeting in your web browser and continue with other work until the actual webinar time.

How long does the webinar last?
All our webinars are scheduled for two hours with time set aside for questions by attendees. Although the content of the webinar presentation will be finished within the two-hour timeframe, the instructors will remain online to answer all attendees’ questions.

What happens during the webinar?
Once you have logged into the webinar, you can sit back and listen to the presentation on the phone while watching the instructor’s PowerPoint presentation on your computer screen. At various points in the webinar and at the very end of the webinar, the instructor will open the phone lines to questions from attendees. In addition during the meeting, participants can ask questions by raising a hand by clicking on the hand symbol that appears on your screen or by submitting questions using the webinar chat feature. The webinar host will explain all this during the beginning of each webinar.

What happens after the webinar?
About a week after the webinar, all participants will receive a signed Certificate of Attendance for the webinar. In addition to any requirements that your company’s human resources department may have, we recommend that you keep this Certificate on file in case your company’s import-export operations are ever audited by the government. Government agencies traditionally view ongoing training as an important part of a company’s import and/or export compliance.

Can I register more than one person for each webinar?
Yes. Each person from your company that attends the webinar using a separate phone and internet connection must register at the full registration price of $150 per webinar. If more than one person attends the webinar on a single computer and phone line, the first person must register for $150 and every other attendee can register for $50. Only those people who have paid a registration fee will receive a signed Certificate of Attendance.

What webinar service company do you use?
We partner with Webex, a leading provider of web-based conferencing services and the only provider offering a proprietary network, optimized for security, performance, and reliability.

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